METHODOLOGY
Full transparency on our process, tools, scoring method, limitations, and what you can expect from our services.
We test on ChatGPT (OpenAI), Google Gemini, Perplexity, Claude (Anthropic), and Microsoft Copilot. These are the most widely used AI assistants as of mid-2025.
For each audit, we identify 15-20 real buyer questions — the kind potential customers actually ask AI engines about your industry, products, or services. Each question is tested on 3 platforms, producing 45-60 analyzed responses per audit.
We test in the language your customers use. Most audits are conducted in English, but we also support French and can adapt to other languages on request. Location-specific queries are used when relevant (e.g., 'best real estate agency in Kuala Lumpur').
The Full Audit is a one-time analysis. The Monitoring plan repeats the analysis monthly, tracking changes in how AI engines cite your business over time.
For each AI response, we check: Is your business mentioned? Is the information accurate? Is the sentiment positive, neutral, or negative? Are you recommended or just listed? We compare results with 3 direct competitors. We do not use a proprietary score algorithm — we report observable facts.
We check: robots.txt AI crawler access rules, llms.txt presence and format, structured data (JSON-LD / Schema.org), sitemap accessibility, server response to AI bot user agents, CDN or firewall bot blocking.
AI responses are not static. The same question asked on the same platform can produce different answers at different times. Our observations are snapshots, not permanent states. We report what we observe on specific dates.
No company can guarantee that an AI engine will cite, recommend, or mention a specific business. We improve the technical signals and structured information that AI engines use. We do not control their outputs.
If a delivered report or implementation contains errors, we correct them at no additional cost. Our goal is accuracy and usefulness.
Free Check: within 24 hours. Full Audit: within 72 hours. Done-for-You Setup: 5-7 business days. Monitoring: monthly report delivered within the first week of each month.